FREQUENTLY ASKED QUESTIONS

Click here to download the 7" Display's user guide.

For models with the 7" Display powered by RIDE COMMAND, you can update your display via USB. A 4-8 GB USB drive is required to perform the update. Follow this step-by-step guide to get started.

For models that have an active RIDE COMMAND+ account, you can update your display via Over-The-Air Updates (OTA). When an update is available, tap the banner that prompts you to update, and the new software will install. Map updates are not available via OTA update.

For models with the 7" Display powered by RIDE COMMAND, you can update your maps via USB.

2017-2019 models require a 8+ GB USB drive in FAT32 or exFAT format to perform the update. Follow this step-by-step guide to get started.

2020+ models require a 32+ GB USB drive in exFAT format to perform the update. Follow this step-by-step guide to get started.

On your display, select Maps and locate the navigation arrow. If the arrow is gray, power cycle the vehicle and move to an area with an unobstructed overhead view. Once the navigation arrow turns red, the display has acquired GPS signal. If problems persist, check connections on the GPS receiver on the display or see your dealer.

For the 7" Display specifically, determine how many satellites are connected. Select Main Menu > Vehicle Settings > GPS Status to see how many satellites are currently connected. If the status has less than four satellites shown, move to an area with an unobstructed overhead view. If problems persist, check connections on the GPS antenna on the display or see your dealer. 

Syncing your data allows RIDE COMMAND information to be shared between the Slingshot RIDE COMMAND website, the app and your vehicle's display. Syncing ensures that your data has been backed up to a secondary location and is then viewable on all touchpoints.

To learn how to sync your data with your 7" Display, follow these steps:

1. Turn on the display powered by RIDE COMMAND.
2. Open the badge panel by tapping on the Slingshot logo at the top of the screen and select ALL SETTINGS.
3. From the GENERAL tab, select RIDE COMMAND ACCOUNT.
4. Select ACCOUNT ID and enter the email used for your RIDE COMMAND account.

To learn how to pair your smartphone to your 7" Display powered by RIDE COMMAND, read this step-by-step guide.

There are two options when setting the clock function:

1. GPS source automatically sets the clock when there is GPS signal.
2. The internal clock can be manually set through System Settings > Time. Ensure the time zone (GMT offset) and daylight savings mode are correct for your location if in GPS mode.

To learn the capabilities and features of your 7" Display powered by RIDE COMMAND, access our overview article.

RIDE COMMAND+, formerly known as Connected Services, is available on model year 2020 and newer Slingshots with cell connectivity and a 7" Display. This enhanced technology offers live weather and traffic overlay, vehicle health monitoring, vehicle location, and more.

RIDE COMMAND+ is a subscription-based service. Upon purchase of a new vehicle, your vehicle includes one year free of the connected services. At the end of the complimentary period, RIDE COMMAND+ must be renewed on a yearly basis. 

Learn more. 

Select Slingshots that come pre-installed with a display may not contain GPS navigation, mapping features or connected services like Apple CarPlay®. You can upgrade your display to includes these features by purchasing the Navigation and RIDE COMMAND+ bundle on our ecommerce site. Learn more here. 

By logging in to your Slingshot account and viewing My Profile, you'll be able to see all past, current and future subscriptions, payment information and more. View subscription details by visiting here.